Training & management development.

Sadly allegations of Bullying (victimisation) and harassment can and do arise in all sectors of employment and can arise in any workplace. How your business culture, policies, managers and individuals acknowledge, understand and respond to these allegations and behaviours can make a significant contribution to minimising risk to your business exposure to costly claims being made to Employment Tribunals, bad publicity and limit any reputational damage.

KeyHR can provide standard or bespoke training courses to enable your management teams to follow processes which may lead to a need to investigate and where appropriate take reasonable action to deal with these challenging and often sensitive and sometimes complex issues in the workplace.

Courses typically cover:

• What is the definition of bullying and harassment in the workplace?
• Legal requirements
• Policy and procedure
• Behaviours and perceptions
• Roles and responsibility
• Case studies and FAQ’s

Find Out More

Potentially every area of employee relations and business interactions can encounter or include an element of this topic. For example: do you pay your employees based on skills and performance or gender? Have you avoided race discrimination when undertaking recruitment? What reasonable adjustments have you made to accommodate a transgender employee in the workplace? Have you declined any requests for adjustments to enable participation in observance of religious beliefs? 

Key HR provides interactive workshops aimed at helping inform employees of this challenging and sensitive area of employee relations and/or equip managers with an increased understanding and knowledge to enable them to respond early to any issues that may arise as part of their role.

Courses typically cover:

• Legal requirements & current Company policy
• Roles and responsibilities of participants in the process
• Why consider discrimination
• Reasonable adjustments 
• Penalties
• Communication and evidence
• Meetings and outcomes
• Documents and records
• Case Studies and FAQ’s

Find Out More

Today there is clear evidence that diversity in the workplace can gain a competitive advantage leading to improvements in financial performance. Diversity means different things to different people. For some it is gender, others race or culture and others it’s their personal beliefs or some other form of bias.

KeyHR provide an insight to the background and current understanding of diversity in the workplace and how workplaces can adapt to embrace this challenging area of employee relations. 

Courses typically cover:

• Legal requirements & current Company policy
• Bias 
• Reasonable adjustments 
• Inclusive workforce
• Benefits and penalties
• Communication and records
• Case studies and FAQ’s

Find Out More

These are short sessions that can be offered as part of a general awareness session to upskill manager’s knowledge to prepare for or respond to proposed or future known legal changes that impact on business policies, processes and its employee relations.

Typically overview: 

• A round up of the year’s statutory rates
• A collection of topics current employment law changes 
• Look ahead to proposed future changes
• Q&A session

Find Out More

All good things and occasionally not so good things come to an end at some point. Inevitably all employees will leave your business. Whatever the reason for a contract of employment ending, the actions taken to exit an employee forms part of the employee experience.

Courses typically cover:

• Legal requirements and current company policies
• Roles and responsibilities
• Communications
• Types of exits including terminations due to disciplinary or redundancy
• Securing records and documents

Find Out More

There is an increasing range of legal requirements and proposals for additional changes in the future to support the rights of employees in the workplace. Businesses need to ensure they reflect these changes in their policies, culture and practices. 

KeyHR provides an informative overview of current and proposed legal requirements and provides interactive workshops to share examples of benefits of this area of employee relations and outline the potential penalties and costs for failing to follow reasonable process in its decisions.

Courses typically cover:

• Current legal requirements
• Employee and Employer rights
• What policies you have/need?
• What changes are proposed?
• Case Studies and FAQ’s

Find Out More

You only get one chance to make a first impression. Formal inductions to provide a basic overview of the company and help them take their first steps into the business as well as one-off administration to set up payroll accounts and access to systems and premises etc. 

Onboarding is less formal but an important part of an employee experience. This combines information with discussion to help the employee turn information into actions applicable to the role with information flowing from employer to employee and vice versa; exchanges ideas, plans and knowledge and alignment of contribution required.

Looking to improve your employee experience? Then a good place to start is with your business induction and onboarding processes. Contact KeyHR to find out more about our courses or support.

Courses typically cover:

• Preparation and expectation
• First Impressions from day 1
• Rights and responsibilities
• Building on foundation for engagement
• Second impressions
• Adjust, improve and proceed with confidence

Find Out More

All businesses are required to provide policies to enable issues and complaints to be raised with, and addressed by, the business. 

Disciplinary policies are used by the business to raise an issue with an individual regarding their behaviour, conduct or performance in the workplace. 

Grievance policies are used by employees to raise an issue or concern in the workplace with their employer. It is possible that some issues will lead to both a Disciplinary and a Grievance being raised at the same time.

Navigation of these business policies and legal requirements when faced with conflicting information or expectations can be tricky to navigate your way through to a reasonable conclusion. 

KeyHR can provide courses to upskill and inform new and experienced managers who could be tasked with participation in these processes so they understand the policies, the scope of their role in the process itself and what order things need to occur. 

Courses typically cover:

• Legal requirements & current company policy
• Roles and responsibilities of participants in the process
• Why undertake investigations 
• Plan, do, check, action
• Communication and evidence
• Meetings and outcomes
• Documents and records

Find Out More

Good development and refresher training of both new and experienced people managers is a worthwhile investment of costs, resources and time. It will often lead to increased productivity and adherence to quality standards, processes and engagement, which in turn will improve business turnover. Managers who have undergone manager training and development will have a greater understanding of their responsibilities within their role, which in turn builds confidence and trust. They will feel motivated, refreshed, valued and supported to deal with the challenges and opportunities they will encounter.

Training reduces gaps in your management team’s workplace skills and knowledge and ensure managers have a consistent experience and background knowledge that in turn actively encourages them to take over for one another as needed, working independently without constant need to defer or escalate tricky or sensitive issues, which can lead to delays in issues being addressed.

KeyHR aims to offer a cost effective range of courses to minimise business exposure to potential claims arising from poor adherence to its policies and legal requirements.

Call KeyHR today to discuss your requirements for awareness, refresher or bespoke training and rollout to upskill managers and enable employees to adhere to your business standards by engaging with appropriate employee relations policies and activities to raise and address issues.

Find Out More

Change management such as restructuring to improve the way a business functions or the need to reduce or remove surplus roles as part of a redundancy process can often be stressful for everyone involved. 

KeyHR can provide also offers Redundancy and Restructuring training. 

Courses typically cover:

• What is redundancy?
• Legal requirements
• Consultation
• Selection criteria 
• Eligibility, entitlements and exemptions
• Change management
• Planning
• Timescales
• Risks & external influencing factors
• Actioning  
• Addressing & reducing resistance to change
• Monitoring & controlling
• Evidence & records

Find Out More

Businesses who actively explain the key elements of their business plan to their employees, will improve their employee engagement. Then sitting down with each employee to agree objectives and targets that will enable each individual to understand what and how they can contribute to the business plan will provide an effective method for all to work towards maintaining and improving the performance of the business.

KeyHR can support new and existing managers by offering standard/refresher or bespoke training or workshops to explore why performance management is important and how effective performance management and appraisals contribute to the business plans and success.

Courses typically cover:

• What is performance management?
• Company policy, process and system
• Who is involved?
• Communication and engagement
• Feedback - changes, improvements, further development and success
• Case studies and FAQ’s

Find Out More

A business which responds to issues with unplanned or persistent short term absences for a variety of reasons or is faced with life limiting long term illness. 

KeyHR offers interactive workshops aimed at helping inform mangers of this area of employee relations and give them the knowledge and skills required to deal with this complex area of employment law.

Courses typically cover:

• Legal requirements & current company policies
• Roles and responsibilities of participants in the process
• Communication 
• Capability and evidence
• Meetings and outcomes
• Documents and records
• Case studies and FAQ’s

Find Out More

Thousands of businesses in the UK undertake activities that will need them to get to grips with the legal requirements of TUPE (Transfer of Undertakings, Protection of Employment). When a business (or part of one) is transferred to a new employer or when a service provision change takes place then TUPE will apply. TUPE is not optional. Failure to comply with TUPE law will risk a claim being made against your business via an Employment Tribunal.

KeyHR provides training workshops to provide managers with a clear understanding of the process, roles and responsibilities. 

Courses typically cover:

• What is TUPE and when does it apply?
• Who is affected and what rights do they have?
• 4 stages of TUPE transfers
• Due diligence and liabilities
• Information assembly, exchange and consultation
• Other considerations

Find Out More

Training reduces gaps in skills and knowledge, sometimes a formal or full course is not always required by businesses.

KeyHR recognise that for some managers and employees the opportunity to attend a short overview or refresher on a HR topic or range of topics is beneficial to inform why a process needs to change or how they need to adapt to new ways of working. We will be happy to support your business with design and rollout out of useful refresher sessions as required.

Find Out More